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Customer Service Rep

Company: Camp Systems
Location: Clovis
Posted on: October 21, 2019

Job Description:

CAMP Systems, the industry leader in Aircraft Health Management Solutions and shop floor Enterprise Information Systems is hiring a Customer Service Representative for The Trend Group, a division of CAMP Systems, located in Clovis, CA. This is a full time position Monday- Friday 8am to 5pm. We offer competitive pay and a comprehensive benefits package.

As part of the Customer Service Team you will be handling a variety of tasks involving client needs, requests, and making recommendations. This position offers the chance to become familiar with CAMP's software, clientele, and brand. Using your exceptional and professional customer care skills, you will be the first impression and representation of CAMP Systems.

CSR Responsibilities:

  • Manage incoming email inboxes
  • Provide customer support for customer facing applications
  • Contact customers daily to perform outreach
  • Provide data downloading support
  • Create and submit customer reports
  • Update customer accounts to maintain accurate records
  • Resolve outstanding customer queries
  • Maintain high standards of telephone etiquette and promptness
  • Other duties as directed

    What you will need to succeed:

    • Intermediate understanding of computer software
    • Intermediate ability to use applications like Microsoft Office, Outlook, Work, Excel, etc.
    • Excellent interpersonal skills
    • Warm, welcoming and helpful attitude

      What we offer

      --- Competitive salary

      --- Fast-growing environment

      --- Generous company benefits including medical, dental and vision insurance; short-term disability, 401k

      All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status EOE

Keywords: Camp Systems, Porterville , Customer Service Rep, Hospitality & Tourism , Clovis, California

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