PortervilleRecruiter Since 2001
the smart solution for Porterville jobs

Bilingual Spanish Assistant Store Manager

Company: AT & T
Location: Porterville
Posted on: July 2, 2019

Job Description:

Meet and exceed customer experience and sales objectives for store.-- Assist the Store Manager in the daily operation of a retail store. Under the direction of the Store Manager, schedule employees, maintain inventories, conduct physical inventories, maintain store appearance and complete day-to-day paperwork as directed. Assist Store Manager, as directed, by assisting in the development, training and management of assigned team, which may consist of support or sales personnel.-- Ensure an extraordinary customer experience at all times.ROLES & RESPONSIBILITIESCustomer Experience and SalesExecute store's implementation of The AT&T Retail PromiseAssist Store Manager to: Execute store initiatives related to sales, service, and customer experience-- Meet and exceed assigned customer experience and reputation, sales and service, revenue and productivity targetsCreate a work environment where motivated people can excelCoach personnel on "opportunities" with key sales and reputation metrics, recognize-- teams on positive performance against key sales and reputation Perform role plays with personnel on a regular basis to improve interactions with customers Demonstrate the right customer behaviors defined by Delivering an Extraordinary ExperienceFacilitate weekly personnel training/educational sessions as directed by Store ManagerMonitor Customer Experience Dashboard Resolve or escalate appropriately any billing or service issuesDeliver the right customer experience by assisting with management of the store, customer coordination, the welcome and wait time process, supporting the team and assisting sales personnel with customer transactionsConsistently demonstrate excellent leadership and coaching skillsEmployee Management and DevelopmentAssist, inspire and engage employees by motivating team to succeedLead by exampleDevelop employees for growth and promotionPartner with Store Manager to observe and coach employees, providing feedback around sales technique effectiveness and providing excellent customer serviceImprove employee engagement through leadership skillsPartner with Store Manager to observe and coach all employees as needed, providing feedback--around sales technique effectiveness and providing excellent customer serviceImprove store employee engagement through leadership skillsAssist Store Manager in ensuring personnel adhere to the Code of Business Conduct and-- company policies as directed by Store Manager Fully understand and assist in educating personnel on compensation plan and how to maximize --their earningsAssist in ensuring all time cards are reviewed and accurateCommunicate temporary assignments and overtime for floating personnelProduct LaunchesPartner with Store Manager to successfully launch new products, services or processesActively inspect post-launch and drive improved results with best practicesInspect that employees are properly trained on new products and promotions to sell with confidenceReport concerns with sellers' knowledge and/or behavior to Store Manager or provide coaching as appropriateCoordinate with security, facilities and mall management to ensure smooth product launch day executionStore OperationsStaffing/SchedulingAssist Store Manager with scheduling, coverage and resource planning to ensure the store has the right number of employees in the right roles at the right timesFacilitate the monthly scheduling processMerchandisingAdhere to the iPOG and the merchandising standardsInstill a sense of pride and ownership in store appearance - where all employees understand their store is the face of AT&T to every customerComplianceDrive operational compliance of back office processes, procedures and policiesInspect existing and new retail programs, tools and trainingOtherReport fraudulent activity to Asset ProtectionOn call for store emergenciesDemonstrate AT&T Extraordinary Leader Model CharacteristicsContinuously display high integrityDevelop strategic perspective and champion changeInspire others to high performance through collaboration and teamworkUtilize professional expertise to solve problems and analyze issuesCapture initiative and strive for resultsDesired QualificationsThree or more years sales/customer service experience in the telecommunications or related industry Previous management experience Well developed planning, analytical and problem-solving skills Strong organizational skills and attention to detail Strong communication, leadership, and presentation skills Ability to operate a personal computer, wireless equipment, copier and fax Ability to work at multiple locations within district preferred Familiarity with wireless terminology and AT&T Mobility systems preferredAssistant Store Managers are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives!Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.

Keywords: AT & T, Porterville , Bilingual Spanish Assistant Store Manager, IT / Software / Systems , Porterville, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Product Tester at Home. $25hr-$45hr. No Experience Required. Part-time
Description: In-Home Usage Tester Product Tester--from--home Part-timePresently we're recruiting Product Testers from home in several US cities--to expand our private network of In-Home Usage Testers IHUT to (more...)
Company: American Consumer Panels
Location: Porterville
Posted on: 07/17/2019

Fiber Construction Engineer (Northern California)
Description: Fiber Construction Engineer Northern California Employer NYSE: CTL is a global communications and IT services company focused on connecting its customers to the power of the digital world. Employer (more...)
Company: CenturyLink
Location: Fresno
Posted on: 07/13/2019

Entry Level Software Engineer - Visalia
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Visalia
Posted on: 07/16/2019


Sales Executive 1 Fiber
Description: Looking for a career in Business to Business Sales - look no furtherYou already know the name AT T.---- Did you also know AT T Mobility has the largest voice and data network in the country with the strongest (more...)
Company: AT & T
Location: Bakersfield
Posted on: 07/14/2019

Entry Level Software Engineer (No Coding Experience Required)
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Fresno
Posted on: 07/14/2019

Entry-Level C# Software Developer - Clovis
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Clovis
Posted on: 07/16/2019

Network Administrator
Description: Network Administrator br If you are a Network Administrator with experience, please read on br br Based in Fresno, CA, we are rapidly growing Pharma Technology company that is looking to bring (more...)
Company: CyberCoders
Location: Fresno
Posted on: 07/17/2019

College Graduates - Technology Development Program - Class o
Description: The Technology Development Program is a challenging two-year rotational program designed for recent college graduates with a real passion for a career in technology. Our program provides opportunities (more...)
Company: Johnson & Johnson
Location: Fresno
Posted on: 07/14/2019

Entry Level Software Engineer - Madera
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Madera
Posted on: 07/17/2019

Junior Software Developer
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Tulare
Posted on: 07/17/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Porterville RSS job feeds