Customer Service Representative
Company: Sigue Corp
Posted on: June 6, 2021
Spanish (required)/ English (Basic communication)GOAL: The
Customer Service Representative will be responsible for the
accurate processing of all transactions, while providing courteous,
timely and informative service to ensure customers feel completely
satisfied.PRINCIPLE DUTIES/ RESPONSIBILITIES:1. Answer the phone
with a smile and treat all customers with courtesy and respect2.
Ensure workstations are organized and equipped for the start of the
business day3. Process all transactions quickly and efficiently
while providing exceptional customer service4. Interact and work
closely with supervisors to perform all functions as
directed/required5. Maintain confidentiality of customer
information, branch policies and procedure6. Comply with The Sigue
Branch AML/BSA Compliance Program7. Travel locally to assist with
collections, marketing or banking as required8. Assist in keeping
the store clean and presentable as required9. Be proactive in
identifying fraudulent or forged documentation and/or activity and
reporting them to the respective supervisors10. Perform all other
miscellaneous responsibilities and duties as assigned11.
Participate in marketing activities as needed including flyer
distribution and banner displayQUALIFICATIONS:1. Ability to work
effectively with diverse populations2. Ability to identify when
specialized skills/resources are needed to address unique
activities and work assignments3. High School Diploma or
equivalent4. 3-6 months related experience5. Spanish (required)/
English (Basic communication)6. Must have reliable transportation7.
Ability to work flexible schedules including week-ends8. Ability to
work at various locations depending on company's goals and business
Keywords: Sigue Corp, Porterville , Customer Service Representative, Other , Porterville, California
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