PortervilleRecruiter Since 2001
the smart solution for Porterville jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Porterville
Posted on: June 23, 2019

Job Description:

Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSRAgent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bankregistry to get connected with this client and tobecome a member. Please reference agent id code MJOLHELEN on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Porterville , Inbound Travel Consultant, Professions , Porterville, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Marketing Consultant
Description: Make your mark in Broadcasting and Digital Media. Sinclair Broadcast Group and Sinclair Digital Solutions are dedicated to making Sinclair a communications powerhouse We are the largest and most diversified (more...)
Company: Sinclair Broadcast Group
Location: Bakersfield
Posted on: 07/17/2019

CDL-A Company Truck Driver
Description: CDL-A COMPANY TRUCK DRIVER JOBS br br Newly Increased Pay And Top Miles---Find More At Freymiller br Get on board with a carrier that combines old-school trucking with modern respect At Freymiller, (more...)
Company: Freymiller
Location: Fresno
Posted on: 07/17/2019

CDL A - Dedicated - $73k/year avg + $4,000 sign on bonus!
Description: Details:Dedicated opportunity out of Scottsville, KYAverage yearly pay - 73,000 4,000 sign on bonus Home WeeklyDriver unload 1,200 weekly minimum for 1st two weeks on account 2,000 relocation bonus available (more...)
Company: Werner Enterprises
Location: Fresno
Posted on: 07/17/2019


CDL Truck Driver - Solo & Team Drivers
Description: br br br CDL Truck Driver br br Solo Team Drivers Wanted br Hendrickson Truck Lines was founded in 1976 with headquarters in Sacramento, CA. Hendrickson has since grown to become one of (more...)
Company: Hendrickson Truck Lines
Location: Fresno
Posted on: 07/17/2019

92A Automated Logistical Specialist - Supply Chain
Description: Keeping the back of house in order is a key factor in successful mission planning. As an Automated Logistical Specialist in the Army National Guard, you will maximize your organizational skills and learn (more...)
Company: Army National Guard
Location: Fresno
Posted on: 07/17/2019

OTR CDL-A Company Flatbed Drivers
Description: CDL-A Flatbed OTR truck drivers with AFC enjoy:--Top Pay Average earners bring in 60,000- 80,000/annuallyStarting
Company: AFC TRANSPORT
Location: Fresno
Posted on: 07/17/2019

CDL-A Regional Dry Van Truck Driver - Up to $75,000/YR!
Description: CALL TO TALK TO A RECRUITER TODAY No Experience Required Join the Premier Training Company
Company: Western Express
Location: Fresno
Posted on: 07/17/2019

Class A CDL Flatbed Drivers
Description: Opportunities Available for COMPANY DRIVERS Benefits ul li 5000 SIGN ON BONUS li Earn up to .54 cpm li Our Drivers Average 65,000 Annually li Plus .04 cpm Monthly Performance Bonus
Company: Decker Truck Line
Location: Fresno
Posted on: 07/17/2019

Work at Home - Benefit Consultants (Training Provided)
Description: We are scheduling brief phone interviews now for Benefit Consultants. We are looking for self-starters who can
Company: JMS Benefits
Location: Fresno
Posted on: 07/17/2019

Class A CDL OTR/Regional Refrigerated Drivers
Description: Opportunities Available for COMPANY DRIVERSBenefits ul li Earn Up To .55 CPM li Average 75,000 Annually li Plus ability to earn up to .04 cpm Monthly Performance Bonus Potential li 5000 (more...)
Company: Decker Truck Line
Location: Fresno
Posted on: 07/17/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Porterville RSS job feeds